Self-exclusion

Scope and Objective

Slott provides Time-Out and Self-Exclusion as part of its Responsible Gaming framework. This policy explains the available protections, how to initiate them, how they operate, and how to manage reactivation or revocation.

Time-Out: Short Break from Play

A Time-Out offers a temporary break from all Slott products. You may request a Time-Out via your account profile. Once activated, you will not be able to deposit, withdraw funds, or access any Slott products for the selected period. The periods available for Time-Out are shown in your account and may vary by jurisdiction. A Time-Out can be revoked only after a minimum elapsed period of twenty‑four hours from the initial request. Upon expiration, the account is automatically reactivated.

• Effect: During Time-Out you shall have no access to wagering, deposits, or withdrawals. You may still retain any non-gambling account data as required by applicable law.
• Revocation: If you choose to end a Time-Out, you may do so only after at least twenty‑four hours have passed since activation, following the process available in your account.

Self-Exclusion: Extended or Permanent Exclusion

Self-Exclusion is a more enduring safeguard. You may elect to self-exclude for a period ranging from twenty‑four hours to permanent exclusion. Initiation occurs via the Self-Exclusion page in your account. Upon activation, your Slott account will be disabled for the chosen period, and you will not be able to deposit or wager during the Self-Exclusion period. If there are pending bets at the time Self-Exclusion begins, those bets will be settled in accordance with the official results and will not be voided by Self-Exclusion.

• Pre-selected periods: You agree to the pre-selected durations; there are no permissible variations to the chosen period during its term.
• Access and new accounts: You must not create a new account during Self-Exclusion. If a new account is opened under your details, it will be blocked and treated as not approved for activity.
• Reactivation and extensions: For residents of the United Kingdom, a minimum Self-Exclusion period applies and reactivation requires direct contact with Customer Support after the exclusion ends. For other jurisdictions, reactivation occurs automatically at the end of the period unless you elect to extend or revoke earlier by written notice, in Slott’s absolute discretion.
• Extending or revising the exclusion: If you wish to extend or adjust the Self-Exclusion, you must submit a request through Customer Support. Extensions are not automatic and may be denied at Slott’s sole discretion.

Reactivation and Revocation

Reactivation procedures differ by jurisdiction. Where permitted, you may reactivate your account promptly at the end of the exclusion period. In the United Kingdom, reactivation requires a direct request to and confirmation from Customer Support following the lapse of the exclusion. In other jurisdictions, automatic reactivation occurs at the end of the period unless a formal extension or revocation has been enacted in writing prior to the end date.

Financial Protections and Personal Limits

You may impose financial controls by setting limits (such as spend, deposit, or time limits) within the My Account section. If you exceed a maximum self-imposed limit, further actions related to that limit will be restricted. To revoke or alter a limit or exclusion, you must submit a written or electronic notice to Slott. Slott will consider such requests, but the Company retains absolute discretion to deny them.

Promotions, Communications, and Compliance

Slott will take reasonable steps to ensure that promotional material is not directed to customers who have self-excluded. The Company is not responsible for any activity conducted through accounts not subject to self-exclusion or through altered registration details, including attempts to circumvent the Self-Exclusion regime. You acknowledge that continued gambling activity through any means contrary to Self-Exclusion may expose you to ongoing risks and potential losses.

Support, Guidance, and External Resources

If you require guidance or support for gambling-related issues, you may consult recognized gambling support services in your jurisdiction. Slott can provide information on available services upon request through Customer Support. You should seek professional assistance if you believe you are unable to control your gambling.

Impact on Existing Bets and Rewards

Any entries into promotions or draws granted before Self-Exclusion began may be forfeited in accordance with the applicable terms of those promotions. Bets placed prior to Self-Exclusion may settle in line with official results and will not be canceled as a consequence of Self-Exclusion. The Company will not retroactively adjust prizes or winnings already allocated before the exclusion period.

Account Security and Compliance

You must not create or use alternative accounts to bypass Self-Exclusion. Slott reserves the right to take appropriate action, including blocking access or terminating activities, if Self-Exclusion is circumvented. Slott accepts no liability for losses incurred during periods of Self-Exclusion stemming from attempts to circumvent the protection through new accounts or altered personal details.

How to Initiate Self-Exclusion

Self-Exclusion is initiated through the Self-Exclusion page within your account. Select the desired period and confirm your choice. For UK residents, the minimum Self-Exclusion duration is six months and reactivation requires direct contact with Customer Support after the exclusion ends. For other jurisdictions, reactivation occurs automatically at the end of the period unless extended or revoked earlier in writing.